Banquets Director — Luxury Events & Team Leadership

Montage Hotels & Resorts; Newport Beach (CA); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Healthcare benefits

Health Savings Account and Flexible SP

401(k) retirement plan with company-m…

Banking and Investing Program: rewards

Fertility & Family Forming Assistance

Parental leave pay differential

Pet Insurance

Hotel discounts

Free meals

Fitness & wellness discounts

LinkedIn Learning membership

Hearts of Pendry community engagement

Associate’s events throughout the year

Job summary

Montage Hotels & Resorts seeks a Director of Banquets to lead our banquet operations with passion and precision. This on-site role oversees daily activities, budgets, and flawless event execution for discerning guests.

We require strong leadership, exemplary communication, and a proven track record in luxury hotel banquet service. You will collaborate with Meetings & Events and Culinary teams to craft memorable experiences.

Qualifications

• Experience leading banquet operations in luxury/hospitality settings.
• Proven ability to recruit, train and supervise event staff.
• Strong budgeting, forecasting, and cost-control skills.

Responsibilities

• Oversee the daily operation of the Banquet department, including recruiting, hire, train, scheduling, staffing, and supervision of all staff
• Act as a liaison for the hotel and serving as the point of contact for clients during their event
• Develop and maintain all policies, training manuals, procedures, and quality standards within the department
• Managing, in conjunction with the Executive Steward, the inventory, control and breakage/loss reduction of china, glass, and silver as it relates to function and banquet services
• Provide daily support and guidance to Banquet Associates as well as monitoring job performance to ensure a successful meeting/banquet experience for the guest
• Work with all other departments to execute client events and meetings
• Inspect and oversee the cleanliness and maintenance of all function spaces, public areas, and service areas on banquet levels.
• Ensure the department abides by all safety and sanitation policies
• Create and maintain staffing schedules, ensuring appropriate coverage for events and functions
• Develop and manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue performance
• Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
• Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
• Conduct regular inspections of banquet facilities, equipment, and amenities to ensure cleanliness, safety, and functionality
• Work collaboratively with Meetings & Events and Culinary to ensure flawless execution of events
• Perform additional duties as assigned that may be outside the scope of duties, based on business needs.

Skills

Banquet operations leadership

Team leadership

Exceptional communication

Multitasking

Guest service

Education

Director of Banquets or Banquet Manager experience

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Montage Hotels & Resorts seeks a Director of Banquets to lead our banquet operations with passion and precision. This on-site role oversees daily activities, budgets, and flawless event execution for discerning guests.

We require strong leadership, exemplary communication, and a proven track record in luxury hotel banquet service. You will collaborate with Meetings & Events and Culinary teams to craft memorable experiences.