Banquet Operations Lead | Guest Experience Champion

Montage International; Park City (UT); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

DTO (Discretionary Time Off)

Healthcare benefits

Health Savings Account

Flexible Spending Accounts

401(k) with company match

Loan option

Banking and Investing Program

Daily Pay Incentive

Fertility & Family Forming Assistance

Parental leave pay differential

Pet Insurance

Hotel discounts

Free meals

Fitness & wellness discounts

LinkedIn Learning membership

Hearts of Montage community engagement

Associate’s events

Job summary

Montage International seeks an Assistant Director of Banquets to lead daily banquet operations, recruit and guide staff, and act as the client liaison for events. You will ensure timely execution of functions, uphold service standards, and collaborate across departments to deliver memorable experiences.

Ideal candidates bring banquet management experience, strong communication, and a passion for hospitality.

Qualifications

• Must have banquet supervisory or management experience.
• Excellent verbal and written communication skills.
• Proven success in customer service and guest recovery.
• Ability to supervise subordinate staff, including assignment duties, mentoring, and evaluating service.
• Ability to handle multiple priorities in a results-oriented environment.
• Proficiency in Microsoft Office products; Word, Excel, PowerPoint, Outlook.
• Knowledge of food and alcoholic beverages.
• Ability to work a flexible schedule including weekends and holidays.
• Luxury hotel experience is a plus.

Responsibilities

• Assist with overseeing the daily operation of the Banquet department, including recruiting, scheduling, staffing, training, and supervision of all staff.
• Act as a liaison for the hotel and serve as the point of contact for clients during events.
• Execute banquet and meeting functions according to BEOs, timelines and group resumes.
• Assist with developing and maintaining policies, training manuals, procedures, and quality standards within the department.
• Organize and conduct daily pre-shifts, including storage space and inventory management.
• Collaborate with other departments to ensure flawless event execution and exceptional service.

Skills

Banquet supervision

Communication skills

Guest service

Staff supervision

Multitasking

Microsoft Office

Food & beverage knowledge

Flexible schedule

Luxury hotel exp.

Tools

Microsoft Office Suite

Job description

Montage International seeks an Assistant Director of Banquets to lead daily banquet operations, recruit and guide staff, and act as the client liaison for events. You will ensure timely execution of functions, uphold service standards, and collaborate across departments to deliver memorable experiences.

Ideal candidates bring banquet management experience, strong communication, and a passion for hospitality.