Banquet Operations Lead

PM-Hospitality-Strategies,-Inc.; Wilmington (DE); In loco; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

PM-Hospitality-Strategies, Inc. is seeking an Assistant Banquet Manager to supervise and direct the banquet staff in delivering high-quality service for events.

You will coordinate with Kitchen, Sales & Marketing, Purchase and guests to ensure flawless functions. You will oversee banquet space setup, service sequence, and post-event reviews; manage staff scheduling and training; ensure adherence to budgets and standards.

Mansioni

• Assists supervising set up of banquet space to ensure timely and accurate room sets
• Ensures that service staff is prepared and organized and deliver high standards of service.
• Reviews event orders with clients; respond quickly to last minute changes; answer questions to customer’s satisfaction; review guest check with client after function and obtain signature.
• Assist scheduling employees at proper staffing levels; watch labor costs daily to ensure efficiency in scheduling.
• Fills requisition supplies when needed and maintain adequate levels of inventory supplies to meet function needs.
• Maintains orderly back areas and ensure equipment is kept clean and stored in a secure manner.
• Assist operating department within established budgets. Prepare summaries which recap issues affecting the department, with explanations of variances to budgeted operating expense levels.
• Assist in recruiting using company hiring standards (all application paperwork, EEO interviewing and selection, behavioral questioning, reference checks, evaluations and team interviews)
• Maintains procedures and processes and takes an active part in relation to Orientation, Buddy On-the-Job-Training, other Training and Development. Review performances and assist in career development.
• Coaches and Counsels as needed and documents all performance related discussions and actions.
• Assist conducting daily departmental NETMAs.
• Assist conducting or facilitating training classes regarding safety, security, department procedures and service guidelines.

Descrizione del lavoro

PM-Hospitality-Strategies, Inc. is seeking an Assistant Banquet Manager to supervise and direct the banquet staff in delivering high-quality service for events.

You will coordinate with Kitchen, Sales & Marketing, Purchase and guests to ensure flawless functions. You will oversee banquet space setup, service sequence, and post-event reviews; manage staff scheduling and training; ensure adherence to budgets and standards.