Banquet Operations Lead

Delta Hotels by Marriott; Chesapeake (VA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Hotel discounts

Job summary

LTD Hospitality Group is seeking a motivated Banquet Captain to lead day-of-event execution across food, beverage, meeting and audio-visual services. The role includes organizing and supervising banquet operations to deliver an exceptional guest experience.

The ideal candidate has at least 2 years of banquet experience, strong communication and problem-solving skills, and the ability to stay calm under pressure.

Qualifications

• 2+ years of banquet experience.
• Ability to lead, train, and motivate team members.
• Strong communication and problem solving skills.
• Desire to exceed guest expectations.
• Ability to work well under pressure.
• Flexibility in scheduling.
• Strong knowledge of banquet operations.
• Excellent time management skills.

Responsibilities

• Supervision, coordination and direction for prompt, courteous, and efficient food, beverage, meeting, and audio-visual services of the Banquet department.
• Supervision of meeting and meal set-ups, turnovers, and all meal functions related to guest requirements.
• Training and direct supervision of banquet team members to ensure the highest level of service, satisfaction, and efficiency.
• Maintains appropriate staffing levels by communicating with the Banquet Manager.
• Ensure a clean and safe working environment.
• Provide hands-on support and service to all in-house and potential guests.
• Resolving issues faced on a day-to-day basis.
• Ensure that room has proper set up for the function.
• Check BEO to ensure all service requirements have been met.
• Set up side stations in scheduled rooms.
• Conducts regular physical inventories of food supplies, and assesses projected needs; reports all food and supply needs for catering and breakfast operations to Food Service Coordinator.
• Ensures that high standards of sanitation and cleanliness are maintained throughout the kitchen areas at all times.
• Monitors and practices controls to minimize food and supply waste and theft.
• Other and all duties, projects, and tasks as assigned by employee's manager.

Job description

LTD Hospitality Group is seeking a motivated Banquet Captain to lead day-of-event execution across food, beverage, meeting and audio-visual services. The role includes organizing and supervising banquet operations to deliver an exceptional guest experience.

The ideal candidate has at least 2 years of banquet experience, strong communication and problem-solving skills, and the ability to stay calm under pressure.