Banquet Manager

GF Hotels & Resorts; Fort Worth (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

GF Hotels & Resorts is seeking a Banquet Manager to lead our banquet team and ensure superior event experiences for guests. You will interact with clients to book spaces and tailor options to budgets and needs.

The ideal candidate has 3+ years of hospitality management experience, strong leadership, and a focus on exceptional customer service to deliver memorable events.

Qualifications

• High school diploma or GED; hospitality management degree preferred.
• Proficiency in MS Office (Word, Excel, PowerPoint) required.
• Excellent customer service and communication skills.
• Guest-first mindset and guest satisfaction focus.
• 3+ years managing a team in hospitality.

Responsibilities

• Record the outcomes of each event to evaluate and improve future events and procedures.
• Communicate with customers to discuss banquet event options that fit budget and preferences.
• Supervise daily banquet operations: oversee space setup, staffing levels, and supplies.
• Develop policies, procedures, quality standards, and cost-cutting measures for the banquet department.
• Send banquet event orders to on-site staff and ensure duties are carried out.

Skills

Leadership

Guest Service

Communication

Team Management

Education

High School Diploma

Hospitality Management Degree preferred

Tools

MS Office

Job description

Are you seeking a new position in the hotel industry where you can demonstrate your managerial abilities? Our busy hotel is looking for a banquet manager who is uncompromising in their commitment to client satisfaction and offering an excellent banquet event experience for our guests. You'll interact with guests directly to book banquet space and provide options that match their needs and budgets.

We require someone with exceptional leadership abilities to supervise banquet employees and ensure the best quality of hotel services. Our ideal candidate has at least three years of experience in the hospitality industry, preferably in management.

Qualifications

• High school graduate or GED equivalent with a degree in hospitality management preferred
• Strong computer skills, especially MS Office (Word, Excel, and Powerpoint) are needed
• Must have excellent customer service and communication skills
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• Over 3 years experience managing a team in a hospitality role, preferably in a food service capacity

Responsibilities

• Record the outcomes of each event to evaluate and improve future events and procedures
• Communicate with customers to go through banquet event choices that fit their budget and go over any modifications, questions, or concerns to guarantee a great product is delivered
• Supervise the daily operations of the banquet are, including ordering supplies, overseeing event space set-up, and selecting staffing levels to provide an exceptional level of service
• Strengthen a customer-focused banquet event department continuously by developing policies, procedures, quality standards, and cost-cutting measures
• Send banquet event orders to on-site staff members so they are informed of necessary duties and assignments