Banquet Lead — Guest Experience & Events

Atrium Hospitality; Rogers (AR); Hybrid; USD 23,000 - 25,000; Full time

Job summary

Atrium Hospitality in Rogers, AR is seeking a Banquet Captain to lead setup and service for events at the Rogers Embassy Suites. You will coordinate banquet flow, ensure timely service, and supervise the team to create exceptional guest experiences.

The role requires customer service experience, at least 6 months in banquet food service, leadership ability, and food/alcohol certifications or willingness to obtain within 90 days. This is a full-time, on-site position.

Qualifications

• Customer service experience is required.
• At least 6 months of banquet food service experience.
• Leadership potential or experience; able to guide a team.
• Food and alcohol certifications, or willingness to obtain within 90 days.

Responsibilities

• Lead the setup and breakdown of banquet events with precision—clean linens, polished silverware, and chip-free china.
• Coordinate the flow of service to ensure meals are served smoothly and on time.
• Guide and motivate the banquet team to deliver top-notch guest experiences.
• Handle audio-visual setup and troubleshooting as part of the role.
• Assist with scheduling, training, and inventory to keep operations running smoothly.

Skills

Customer service experience

Banquet food service experience

Leadership potential or experience

Education

Food and alcohol certifications

Job description

Atrium Hospitality in Rogers, AR is seeking a Banquet Captain to lead setup and service for events at the Rogers Embassy Suites. You will coordinate banquet flow, ensure timely service, and supervise the team to create exceptional guest experiences.

The role requires customer service experience, at least 6 months in banquet food service, leadership ability, and food/alcohol certifications or willingness to obtain within 90 days. This is a full-time, on-site position.