Banquet Operations Lead: Elevate Guest Experience

Atrium Hospitality; Franklin (TN); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Paid Time Off

Tuition reimbursement

DailyPay

Brand discounts

Job summary

Atrium Hospitality is seeking a Banquet Captain for Embassy Suites in Franklin, TN. The role leads banquet setup and service, ensuring precise execution of events with impeccable linens, silverware, and china.

You will direct the banquet team to deliver outstanding guest experiences and assist with scheduling, training, and inventory management. Candidates should have customer service experience, at least 6 months in banquet food service, leadership potential, and food and alcohol certifications

Qualifications

• Customer service experience
• 6+ months banquet food service experience
• Leadership potential or experience
• Food and alcohol certifications (or willingness to obtain in 90 days)
• Physical stamina

Responsibilities

• Lead setup and breakdown of banquet events with precision-clean linens, polished silverware, and chip-free china
• Coordinate the flow of service to ensure meals are served smoothly and on time
• Guide and motivate the banquet team to deliver top-notch guest experiences
• Handle audio-visual setup and troubleshooting
• Assist with scheduling, training, and inventory management

Skills

Customer service

Leadership

Physical stamina

Food safety certs

Banquet service exp

Job description

Atrium Hospitality is seeking a Banquet Captain for Embassy Suites in Franklin, TN. The role leads banquet setup and service, ensuring precise execution of events with impeccable linens, silverware, and china.

You will direct the banquet team to deliver outstanding guest experiences and assist with scheduling, training, and inventory management. Candidates should have customer service experience, at least 6 months in banquet food service, leadership potential, and food and alcohol certifications