Banquet Captain

Atrium Hospitality; Rogers (AR); Hybrid; USD 23,000 - 25,000; Full time

Job summary

Atrium Hospitality in Rogers, AR is seeking a Banquet Captain to lead setup and service for events at the Rogers Embassy Suites. You will coordinate banquet flow, ensure timely service, and supervise the team to create exceptional guest experiences.

The role requires customer service experience, at least 6 months in banquet food service, leadership ability, and food/alcohol certifications or willingness to obtain within 90 days. This is a full-time, on-site position.

Qualifications

• Customer service experience is required.
• At least 6 months of banquet food service experience.
• Leadership potential or experience; able to guide a team.
• Food and alcohol certifications, or willingness to obtain within 90 days.

Responsibilities

• Lead the setup and breakdown of banquet events with precision—clean linens, polished silverware, and chip-free china.
• Coordinate the flow of service to ensure meals are served smoothly and on time.
• Guide and motivate the banquet team to deliver top-notch guest experiences.
• Handle audio-visual setup and troubleshooting as part of the role.
• Assist with scheduling, training, and inventory to keep operations running smoothly.

Skills

Customer service experience

Banquet food service experience

Leadership potential or experience

Education

Food and alcohol certifications

Job description

## Banquet CaptainApplylocations: Rogers, ARtime type: Full timeposted on: Posted Todayjob requisition id: R49636Hotel :Rogers Embassy Suites### ### ### ### 3303 Pinnacle Hills Pkwy### ### Rogers, AR 72758### ### ### ### Full time### ### Compensation Range : $17.00-$17.85*Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.*### ### **What’s in it for you?**The **Atrium SPIRIT** is a belief in the power of ***Service****, **Perseverance**, **Inclusion**, **Respect**, **Innovation***, and ***Teamwork*** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.* **Career Growth & Learning** – 40% of our management hires are internal promotions!* **Invest in Your Future** – 401(k) plan with company match.* **Comprehensive Health Coverage** – Medical, dental, and vision insurance options.* **Paid Time Off & Vacation** – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations* **Perks That Fit Your Life** – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.* **Purpose & Impact** – Make a difference through Atrium’s community service and volunteer programs.### ### **Job Description****What You Will Do:*** Lead the setup and breakdown of banquet events with precision—clean linens, polished silverware, and chip-free china only, please.* Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time.* Guide and motivate the banquet team to deliver top-notch guest experiences, from coffee breaks to full-service dinners.* Handle audio-visual setup and troubleshooting—yes, you’ll be part tech support too.* Assist with scheduling, training, and inventory to keep the operation running like clockwork.**What We Are Looking For:*** Customer service experience—because happy guests are the heart of hospitality.* At least 6 months of banquet food service experience—we need someone who’s seen a plated dinner or two.* Leadership potential or experience—you're not afraid to guide a team and step in where needed.* Food and alcohol certifications (or willingness to complete in 90 days)—because safety is always in style.* Physical stamina—this role includes lifting, bending, walking, and standing during your entire shift.**Why Atrium?** Hear it from Julie “Atrium is a great place to build a career. If you're considering joining, take the time to research the company and understand its core values—they truly shape the culture and opportunities here.”\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.