Banking Service Technician: ATM & Drive-Up Systems Expert

US - LLC Recruiting; McAllen (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Vehicle reimbursement

401K matching

Life insurance

Wellness program

Parental leave

Annual incentive / bonus

Job summary

Convergint is seeking a full-time Banking Service Technician to join our team in a fast-paced service culture. You will service and support banking clients by responding to service calls, performing maintenance, and assisting with small projects.

You will be part of a dedicated team that values integrity, growth, and delivering results. Ideal candidates have hands-on experience with drive-up, locking, DVR/NVR systems, and a proven track record in mechanical and electrical maintenance.

Qualifications

• Strong knowledge of drive up, locking and electronic systems specific to banking industry.
• Strong knowledge of Digital Video Recorders (DVR’s) and Network Video Recorders (NVR’s) connected to the remote system.
• Strong knowledge of mechanical and electrical systems.
• Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
• Advanced communication skills both oral and written.
• Adaptability – Responds effectively to changes in situation or information.

Responsibilities

• Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment for drive-up, locksmith, and electronic projects, ATM/ TCR.
• Troubleshoots, repairs, and replaces all components of remote, audio, and video equipment.
• May also work on larger projects with greater complexity as needed.
• Responds to moderately complex customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis.
• Estimates cost, time, and materials for replacement equipment.

Skills

Drive-up banking systems

Locking & electronic systems

DVRs/NVRs knowledge

Mechanical and electrical systems

Customer focus

Advanced communication skills

Adaptability

Education

High School/GED or equivalent

Tools

DVRs

NVRs

Job description

Convergint is seeking a full-time Banking Service Technician to join our team in a fast-paced service culture. You will service and support banking clients by responding to service calls, performing maintenance, and assisting with small projects.

You will be part of a dedicated team that values integrity, growth, and delivering results. Ideal candidates have hands-on experience with drive-up, locking, DVR/NVR systems, and a proven track record in mechanical and electrical maintenance.