Banking Systems Technician – Drive-Up & ATM Expert

Convergint Technologies, LLC; San Antonio (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid holidays

Medical benefits

Dental benefits

Vision benefits

401K matching

Paid time off

Vehicle reimbursement

Life insurance

Job summary

Convergint is seeking a full-time Banking Service Technician to service and support banking customers by responding to service calls, installing and maintaining drive-up, locksmith, and electronic banking equipment. You will join a dynamic team and contribute to customer satisfaction while growing with Convergint.

You bring hands-on experience with banking hardware, DVR/NVR systems, and drive-up equipment; strong problem-solving, communication, and adaptability.

Qualifications

• Strong knowledge of drive-up, locking and electronic systems in banking.
• Proficient with Digital Video Recorders (DVRs) and Network Video Recorders (NVRs).
• Solid understanding of mechanical and electrical systems.
• Customer-focused service and relationship-building.
• Excellent oral and written communication skills.
• Able to adapt to changing situations and requirements.

Responsibilities

• Respond to service calls and perform maintenance on banking equipment.
• Install, test, repair, and service drive-up, locksmith, and electronic banking systems.
• Troubleshoot and repair remote units and associated hardware.
• Mentor less-experienced staff and share technical knowledge.
• Collaborate with teams to complete projects on time and within budget.

Skills

Drive-up systems

DVR/NVR knowledge

Mechanical knowledge

Electrical systems

Customer focus

Communication skills

Adaptability

Education

High School/GED

Job description

Convergint is seeking a full-time Banking Service Technician to service and support banking customers by responding to service calls, installing and maintaining drive-up, locksmith, and electronic banking equipment. You will join a dynamic team and contribute to customer satisfaction while growing with Convergint.

You bring hands-on experience with banking hardware, DVR/NVR systems, and drive-up equipment; strong problem-solving, communication, and adaptability.