ATM & Banking Systems Field Technician

Convergint; Dallas (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

401K Matching

Paid parental leave

Company vehicle

Wellness program

Job summary

Convergint is looking for a full-time Banking Service Technician to service and support existing customers by responding to service calls and performing maintenance and small projects. You will work on drive-up, locksmith, ATM/TCR, DVR/NVR, and related banking systems.

You’ll join a culture that values integrity, growth, and teamwork, with training to expand your skills and opportunities to advance as Convergint grows.

Qualifications

• Strong knowledge of drive up, locking and electronic systems specific to banking industry.
• Strong knowledge of DVRs and Network Video Recorders (NVRs) connected to the remote system.
• Strong knowledge of mechanical and electrical systems.
• Customer Focus – Maintaining awareness of and meeting of the needs and wants of the customer.
• Advanced communication skills both oral and written.
• Adaptability – Responds effectively to changes in situation or information.

Responsibilities

• Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment for drive-up, locksmith, and electronic projects, ATM/ TCR.
• Repairs or replaces damaged components of remote units.
• May also work on larger projects with greater complexity as needed.
• Troubleshoots, repairs, and replaces all components of remote, audio, and video equipment.
• Responds to moderately complex customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis.

Skills

Drive-up systems

Locksmith knowledge

DVR/NVR knowledge

Electrical systems

Customer focus

Communication skills

Education

High School/GED

Tools

DMP alarm

Access control systems

Verint

Axis

Lenel

Hikvision

Software House

Job description

Convergint is looking for a full-time Banking Service Technician to service and support existing customers by responding to service calls and performing maintenance and small projects. You will work on drive-up, locksmith, ATM/TCR, DVR/NVR, and related banking systems.

You’ll join a culture that values integrity, growth, and teamwork, with training to expand your skills and opportunities to advance as Convergint grows.