Banking Service Technician — ATM & Drive-Up Specialist

Convergint Technologies, LLC; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Medical, dental & vision plan

Life insurance

401K

Job summary

Convergint is seeking a full-time Banking Service Technician to service and support existing customers by responding to service calls, performing small projects, and delivering world-class customer service. This role involves installing, testing, and maintaining drive-up equipment, alarms, and video systems for banking locations.

You will work with a dynamic team that promotes growth and excellence. Ideal candidates have 3-5 years in banking-related service, strong mechanical/electrical

Qualifications

• Strong knowledge of drive-up, locking and electronic systems specific to banking industry.
• Strong knowledge of Digital Video Recorders (DVR's) and Network Video Recorders (NVR's) connected to the remote system.
• Strong knowledge of mechanical and electrical systems.
• Advanced communication skills both oral and written.

Responsibilities

• Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment for drive-up, locksmith, and electronic projects, ATM/ TCR.
• Troubleshoots, repairs, and replaces all components of remote, audio, and video equipment.
• Responds to customer service calls, maintenance calls, and emergency service calls on a timely basis.
• Inspects completed work for conformance with specifications and safety standards.
• Estimates cost, time, and materials for replacement equipment.

Skills

Drive-up systems

Locking/electronic systems

DVR/NVR integration

Mechanical systems

Electrical systems

Tools

DVRs

NVRs

Job description

Convergint is seeking a full-time Banking Service Technician to service and support existing customers by responding to service calls, performing small projects, and delivering world-class customer service. This role involves installing, testing, and maintaining drive-up equipment, alarms, and video systems for banking locations.

You will work with a dynamic team that promotes growth and excellence. Ideal candidates have 3-5 years in banking-related service, strong mechanical/electrical