Banking Relationship & Service Specialist

Talentify; New York (NY); On-site; USD 30,000 - 33,000; Full time

Job summary

Bank of Hope is hiring a Universal Banker in New York to deliver exceptional customer service and support branch sales goals. This role blends teller duties with platform responsibilities, including transactions and account openings.

You will educate customers on digital options, deepen relationships, and ensure compliance while working with a collaborative team in a fast-paced environment.

Qualifications

• High School Diploma required.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to multitask.
• Willingness to adapt in a fast-paced environment.
• Korean language skills preferred.

Responsibilities

• Provide welcoming customer service and sales support to clients.
• Process teller transactions and assist with account openings.
• Promote bank products and cross-sell to meet branch goals.
• Maintain compliance with bank policies and secure handling of funds.
• Collaborate with team and participate in training and meetings.

Skills

Customer service

Communication

Multitasking

Organizational skills

Korean language

Education

High School Diploma

Job description

Bank of Hope is hiring a Universal Banker in New York to deliver exceptional customer service and support branch sales goals. This role blends teller duties with platform responsibilities, including transactions and account openings.

You will educate customers on digital options, deepen relationships, and ensure compliance while working with a collaborative team in a fast-paced environment.