Universal Banker: Customer Care, Sales & Solutions

Talentify; Kailua (HI); On-site; USD 26,000 - 33,000; Full time

Job summary

Bank of Hope seeks a Universal Banker to deliver exceptional service, build relationships, and support sales. You will handle teller duties, open accounts, and promote financial products. The role blends service with sales, requiring accuracy and compliance in all transactions.

You will educate customers on digital banking and self-service tools while staying knowledgeable about promotions. Team collaboration and continuous learning are emphasized.

Qualifications

• High school diploma required.
• Excellent verbal and written communication.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong customer service and relationship-building skills.
• Korean language proficiency preferred.

Responsibilities

• Provide a welcoming, professional customer experience and resolve inquiries.
• Promote banking products and services to meet sales goals.
• Perform teller transactions accurately and process deposits/withdrawals.
• Assist with account openings, updates, closings and compliance.
• Educate customers on digital banking options.
• Collaborate with team to ensure branch goals.

Skills

Customer service

Sales skills

Communication skills

Relationship building

Attention to detail

Multi-tasking

Education

High School Diploma

Job description

Bank of Hope seeks a Universal Banker to deliver exceptional service, build relationships, and support sales. You will handle teller duties, open accounts, and promote financial products. The role blends service with sales, requiring accuracy and compliance in all transactions.

You will educate customers on digital banking and self-service tools while staying knowledgeable about promotions. Team collaboration and continuous learning are emphasized.