Banking Advisor: Customer Service, Sales & Solutions

Bank of Hope; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Bank of Hope in New York seeks a Universal Banker to deliver exceptional customer service, build relationships, and support branch sales and operations. The role blends teller and platform duties, handling transactions, opening accounts, and offering tailored financial solutions.

You will promote products, educate on digital banking, assist with cross-selling, ensure compliance, and collaborate with teammates to meet branch goals.

Qualifications

• High School Diploma required.
• Excellent verbal and written communication skills.
• Strong organizational skills with ability to multitask in a fast-paced environment.
• Ability to build and maintain relationships with customers.
• Korean language ability preferred.

Responsibilities

• Provide welcoming, professional customer service and assist inquiries.
• Process teller transactions and support account openings and updates.
• Promote bank products and services to meet individual and branch sales goals.
• Educate customers on digital banking options and self-service tools.
• Ensure policy compliance and maintain accurate records for audits and reviews.

Skills

Customer service

Communication (oral & written)

Multitasking

Organization

Relationship building

Korean language support

Education

High School Diploma

Job description

Bank of Hope in New York seeks a Universal Banker to deliver exceptional customer service, build relationships, and support branch sales and operations. The role blends teller and platform duties, handling transactions, opening accounts, and offering tailored financial solutions.

You will promote products, educate on digital banking, assist with cross-selling, ensure compliance, and collaborate with teammates to meet branch goals.