Banking Advisor: Customer-Centric Teller & Solutions

Bank-of-Hop; Houston (TX); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Bank of Hope in Houston, TX seeks a Universal Banker who blends teller and platform duties to deliver outstanding customer service. You will process transactions, assist with account openings, and tailor financial solutions, serving as a trusted resource to deepen relationships.

This role emphasizes product promotion, cross-selling, and educating customers on digital tools, while maintaining accurate records and complying with policies.

Qualifications

• High School Diploma required.
• English: advanced writing and fluent verbal skills.
• Excellent verbal and written communication; strong organizational and multitasking abilities.
• Korean language skills preferred.

Responsibilities

• Provide welcoming and professional experience, assist inquiries and resolve issues promptly.
• Build relationships by understanding customer needs and recommending suitable banking products and services.
• Promote bank products to achieve individual and branch sales goals, including accounts and loans.
• Educate customers on digital banking options and self-service tools.
• Maintain knowledge of products, services, and promotions to provide accurate information.

Skills

Verbal & Written Communication

Customer Service

Organization

Multitasking

Korean (Preferred)

Education

High School Diploma

Job description

Bank of Hope in Houston, TX seeks a Universal Banker who blends teller and platform duties to deliver outstanding customer service. You will process transactions, assist with account openings, and tailor financial solutions, serving as a trusted resource to deepen relationships.

This role emphasizes product promotion, cross-selling, and educating customers on digital tools, while maintaining accurate records and complying with policies.