Banking Relationship & Service Advisor

WesBanco, Inc.; Catonsville (MD); Vor Ort; USD 27.000 - 32.000; Vollzeit

Benefits dieser Stelle

Health benefits

PTO 17 days

401(k) match

Zusammenfassung

WesBanco, Inc. is seeking a Customer Service Advisor to deliver excellent customer service, process transactions, and open new deposit accounts.

The role emphasizes proactive outreach, outbound onboarding calls, and promoting bank products to customers and partners. The position requires strong communication and relationship-building skills, with a focus on identifying sales opportunities while complying with security and policy standards.

Qualifikationen

• Excellent customer service and strong interpersonal skills.
• Ability to identify referral opportunities and promote bank products.
• Proven relationship-building and communication abilities.
• Sales orientation with the ability to operate across CSR and sales platforms.

Aufgaben

• Assist customers with deposits and transactions and open new deposit accounts.
• Identify customer needs and refer to bank partners for products and services.
• Promote bank products and services to internal and external partners.
• Conduct outbound calls for onboarding, prospecting, and relationship development.
• Maintain security procedures and adhere to bank policies.

Kenntnisse

Customer service

Referral opportunities

Relationship building

Sales promotion

Business development

Ausbildung

High School Diploma/GED

Tools

Cash handling

Jobbeschreibung

WesBanco, Inc. is seeking a Customer Service Advisor to deliver excellent customer service, process transactions, and open new deposit accounts.

The role emphasizes proactive outreach, outbound onboarding calls, and promoting bank products to customers and partners. The position requires strong communication and relationship-building skills, with a focus on identifying sales opportunities while complying with security and policy standards.