Banking Customer Support Specialist

First PREMIER Bank/PREMIER Bankcard; Sioux Falls (SD); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Full medical benefits

FREE dental and vision coverage

401(k) match up to 5%

Generous Paid Time Off

Employee parties

Job summary

A community bank in Sioux Falls is seeking a customer support representative to provide best-in-class support for banking inquiries via phone, email, and messaging. Candidates should possess exceptional communication skills and have at least a high school diploma along with customer relations experience. The role offers rotating shifts, with full medical benefits for those working 20+ hours per week, paid time off, and various employee perks. Join a team that emphasizes personal success and well-being.

Qualifications

• Exhibit a high level of personal ownership.
• Strong verbal and written English proficiency.
• Ability to resolve customer issues.

Responsibilities

• Interacting with customers in a professional manner.
• Providing customer support for online and offline banking.

Skills

Customer service

Communication skills

Critical thinking

Attention to detail

Problem-solving

Education

High School diploma or equivalent

Job description

A community bank in Sioux Falls is seeking a customer support representative to provide best-in-class support for banking inquiries via phone, email, and messaging. Candidates should possess exceptional communication skills and have at least a high school diploma along with customer relations experience. The role offers rotating shifts, with full medical benefits for those working 20+ hours per week, paid time off, and various employee perks. Join a team that emphasizes personal success and well-being.