Banking Specialist: Teller & Customer Advisor

BankWest; Pierre (SD); On-site; USD 30,000 - 45,000; Full time

Job summary

A regional financial institution in South Dakota seeks a customer service representative to manage transactions and assist clients with their banking needs. The ideal candidate should possess strong interpersonal skills and a passion for providing exceptional service. Responsibilities include greeting customers, processing transactions, opening accounts, and identifying sales opportunities. This position offers a chance to work in a dynamic environment, supporting the growth and satisfaction of clientele while adhering to industry standards.

Qualifications

• Customer service experience is crucial for effectively addressing client needs.
• Candidates must have a high school diploma or equivalent education.
• Familiarity with banking terminology and procedures is preferred.

Responsibilities

• Greet and assist customers with their banking needs.
• Process customer transactions accurately and efficiently.
• Offer additional banking services and products to clients.
• Maintain strong communication and resolve customer issues.

Skills

Interpersonal skills

Customer service orientation

Ability to meet deadlines

Organizational abilities

Knowledge of banking terminology

Education

High school diploma or equivalent

ABA Universal Banker Certification

Job description

A regional financial institution in South Dakota seeks a customer service representative to manage transactions and assist clients with their banking needs. The ideal candidate should possess strong interpersonal skills and a passion for providing exceptional service. Responsibilities include greeting customers, processing transactions, opening accounts, and identifying sales opportunities. This position offers a chance to work in a dynamic environment, supporting the growth and satisfaction of clientele while adhering to industry standards.