Customer Service Specialist - Banking Support (Mon-Fri 8-5)

The First National Bank in Sioux Falls; Sioux Falls (SD); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Profit Sharing

Paid Vacation & Holidays

Company paid short and long term disability

Tuition Reimbursement Program

Employee Banking Perks

Community Volunteer time

Job summary

A local banking institution in Sioux Falls seeks a Customer Service Specialist to foster customer relationships. You'll provide support via phone and email, handling inquiries related to accounts and banking services. The role offers consistent hours with no nights or weekends. The ideal candidate has a high school degree and excellent communication skills. Benefits include health insurance and paid vacation.

Qualifications

• One or more years of relevant work experience or a combination of education/experience.
• Demonstrate a high degree of concern for professional and innovative customer service.

Responsibilities

• Handle incoming customer inquiries via phone calls and email.
• Assist customers with account closures and updates to personal information.
• Provide accurate responses to customer queries regarding account information.

Skills

Excellent verbal and written communication skills

Ability to maintain positive rapport

Excellent organizational skills and attention to detail

Adaptability to organization needs

Education

High School degree

Job description

A local banking institution in Sioux Falls seeks a Customer Service Specialist to foster customer relationships. You'll provide support via phone and email, handling inquiries related to accounts and banking services. The role offers consistent hours with no nights or weekends. The ideal candidate has a high school degree and excellent communication skills. Benefits include health insurance and paid vacation.