Customer Solutions Specialist – Banking Support

First Dakota National Bank; United States; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Medical benefits

401(k)

Job summary

A regional banking institution is seeking a full-time Customer Solutions Specialist to enhance customer relations in Yankton. This role is responsible for assisting with a variety of customer inquiries, promoting bank products, and ensuring exceptional service. The ideal candidate should possess strong communication skills, a positive attitude, and the ability to handle multiple tasks efficiently. Benefits include competitive pay, medical, and PTO, plus a supportive team environment. Apply online to join an innovative team committed to impactful customer service.

Qualifications

• Three to six months customer service or related experience preferred.
• Ability to maintain strict confidentiality and communicate effectively.
• Capability to process a variety of tasks accurately.

Responsibilities

• Assist customers with inquiries and issues via phone and email.
• Promote bank products and services to customers.
• Research and resolve customer issues.

Skills

Excellent communication skills

Problem-solving abilities

Attention to detail

Strong organizational skills

Positive attitude

Education

High school diploma or GED

Job description

A regional banking institution is seeking a full-time Customer Solutions Specialist to enhance customer relations in Yankton. This role is responsible for assisting with a variety of customer inquiries, promoting bank products, and ensuring exceptional service. The ideal candidate should possess strong communication skills, a positive attitude, and the ability to handle multiple tasks efficiently. Benefits include competitive pay, medical, and PTO, plus a supportive team environment. Apply online to join an innovative team committed to impactful customer service.