Banking Customer Success & Sales Advisor

WesBanco Bank Inc.; Mount Airy (MD); Vor Ort; USD 25.000 - 30.000; Vollzeit

Zusammenfassung

WesBanco Bank Inc. in Mount Airy, MD is seeking a Customer Service Advisor to deliver outstanding service, open new deposit accounts, and refer customers to eligible bank products and partners.

The role emphasizes relationship building, cross-selling, and adherence to bank policies and security procedures. You'll engage customers by phone and in person, identify sales opportunities, perform transactional duties, and support daily operations while maintaining accuracy and compliance in a

Qualifikationen

• Banking experience or cash handling experience preferred.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Outlook 365 and basic banking software.
• Ability to multi-task and adapt to a regulated environment.

Aufgaben

• Open new deposit accounts and operate a cash drawer with balance procedures.
• Identify referral opportunities and promote bank products.
• Respond to customer inquiries and resolve issues professionally.
• Conduct outbound calls for onboarding and new retail customers.
• Build and maintain relationships with customers and internal partners.
• Ensure security and compliance with bank policies.

Kenntnisse

Customer service

Sales

Outbound calling

Relationship building

Cash handling

Ausbildung

High school diploma

Tools

Microsoft Outlook 365

Jobbeschreibung

WesBanco Bank Inc. in Mount Airy, MD is seeking a Customer Service Advisor to deliver outstanding service, open new deposit accounts, and refer customers to eligible bank products and partners.

The role emphasizes relationship building, cross-selling, and adherence to bank policies and security procedures. You'll engage customers by phone and in person, identify sales opportunities, perform transactional duties, and support daily operations while maintaining accuracy and compliance in a