Banking Customer Success & Sales Advisor

WesBanco Bank Inc.; Gallipolis (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor in Gallipolis, Ohio. The role focuses on delivering outstanding customer service, opening deposit accounts, and supporting sales opportunities while ensuring security and policy compliance.

You will engage with customers to identify needs and refer them to appropriate banking solutions. The CSA will also participate in outreach to onboard new retail customers and promote WesBanco products through internal and external partnerships, while

Qualifications

• High School Diploma or GED required.
• Minimum of one year of banking experience preferred.
• Minimum of three years of Cash Handling, Sales, and Customer Service experience preferred.

Responsibilities

• Open new deposit accounts and operate a cash drawer with proper balancing.
• Provide excellent customer service and promote bank products and services.
• Identify referral opportunities and build relationships with customers and partners.
• Initiate outbound calls for onboarding, prospecting, and promoting Retail banking products.
• Comply with bank policies, security procedures, and daily operations.

Skills

Customer service

Sales ability

Communication

Cash handling

Problem solving

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor in Gallipolis, Ohio. The role focuses on delivering outstanding customer service, opening deposit accounts, and supporting sales opportunities while ensuring security and policy compliance.

You will engage with customers to identify needs and refer them to appropriate banking solutions. The CSA will also participate in outreach to onboard new retail customers and promote WesBanco products through internal and external partnerships, while