Banking Relationship Advisor

WesBanco; Youngstown (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

WesBanco in Youngstown, OH is hiring a Customer Service Advisor (CSA) to deliver exceptional service while identifying sales opportunities and handling account transactions in a 100% in-office setting. You will open new deposit accounts, assist customers, promote bank products, and refer opportunities to internal partners.

The role emphasizes relationship building, compliance with policies, and active participation in community engagements.

Qualifications

• High School Diploma or GED is required.
• Minimum of one year banking experience preferred.
• Strong sales and customer service skills.
• Ability to open new deposit accounts and process transactions.
• Willingness to outbound call customers.

Responsibilities

• Provide excellent customer service and promote bank products.
• Open new deposit accounts and process transactions.
• Identify referrals and refer to partners.
• Build relationships with customers and community.
• Conduct outbound calls for onboarding and prospecting.
• Maintain security procedures and cash handling.

Skills

Excellent Customer Service

Operational and Security Proficiency

Identify referral opportunities

Relationship building

Promotion of Bank's products and its

Business development inside andOutside

Education

High School Diploma or GED

Job description

WesBanco in Youngstown, OH is hiring a Customer Service Advisor (CSA) to deliver exceptional service while identifying sales opportunities and handling account transactions in a 100% in-office setting. You will open new deposit accounts, assist customers, promote bank products, and refer opportunities to internal partners.

The role emphasizes relationship building, compliance with policies, and active participation in community engagements.