Banking Center: Customer Service & Sales Advisor

WesBanco Bank Inc.; Bexley (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. in Ohio is seeking a Customer Service Advisor to provide exceptional service while identifying sales opportunities and handling account transactions.

You will open new deposit accounts, assist customers with product referrals to partners, and support outbound onboarding calls to grow Retail banking relationships. The role emphasizes compliance with bank procedures and security.

Qualifications

• High school diploma or equivalent required.
• Experience in banking or customer service preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide excellent customer service and respond to inquiries.
• Identify sales opportunities and refer customers to bank partners.
• Open new deposit accounts and process transactions.
• Promote bank products and services and maintain customer relationships.
• Support outbound onboarding calls and follow-up with prospects.

Skills

Customer service

Sales

Relationship building

Outbound calling

Communication

Education

High school diploma

Tools

Microsoft Outlook

Banking software

Job description

WesBanco Bank Inc. in Ohio is seeking a Customer Service Advisor to provide exceptional service while identifying sales opportunities and handling account transactions.

You will open new deposit accounts, assist customers with product referrals to partners, and support outbound onboarding calls to grow Retail banking relationships. The role emphasizes compliance with bank procedures and security.