In-Branch Banking CSR & Customer Experience

WesBanco, Inc.; West Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco, Inc. is seeking a Customer Service Representative to join our in-office Banking Center in Wheeling, WV. The CSR will be the first point of contact for customers, handling transactions accurately while promoting bank products and services.

The role requires dedication to security, confidentiality, and quality service within the bank's policies. The position is full-time and requires a High School Diploma or GED, with at least 1 year of cash handling, sales, or customer service

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of Cash Handling, Sales or Customer Service experience preferred.

Responsibilities

• Accepts and accurately processes all financial service transactions.
• Maintains cash drawer balance and follows cash handling procedures.
• Complies with security and audit procedures.
• Keeps customer information confidential and secure.
• Responds to customer needs and supports banking center goals.
• Develops working knowledge of WesBanco products and services.

Skills

Cash Handling

Customer Service

Sales

Transaction Processing

Education

High School Diploma or GED

Job description

WesBanco, Inc. is seeking a Customer Service Representative to join our in-office Banking Center in Wheeling, WV. The CSR will be the first point of contact for customers, handling transactions accurately while promoting bank products and services.

The role requires dedication to security, confidentiality, and quality service within the bank's policies. The position is full-time and requires a High School Diploma or GED, with at least 1 year of cash handling, sales, or customer service