Banking Customer Service & Referrals Specialist

WesBanco Bank Inc.; Fairlawn (OH); Vor Ort; USD 34.000 - 42.000; Vollzeit

Zusammenfassung

WesBanco Bank Inc. in Ohio is seeking a Customer Service Representative to be the first point of contact for customers, handling transactions and service requests.

This role emphasizes accurate cash handling, strong customer service, and identifying referral opportunities while upholding bank policies.

Candidates should have at least 1 year of customer service or cash handling experience; high school diploma or GED required.

Qualifikationen

• Provides friendly, accurate customer service in person and over the phone.
• Processes financial transactions according to bank policies.
• Maintains security and accuracy in all cash handling tasks.
• Identifies opportunities to refer products and services.
• Adheres to privacy and security standards.

Aufgaben

• Model bank standards in Mission, Vision, and Pledge.
• Accepts and processes all financial service transactions.
• Balances cash drawer and follows cash handling procedures.
• Complies with security and audit procedures.
• Supports Banking Center with calls and referrals.
• Develops product knowledge to promote services.

Kenntnisse

Customer service

Cash handling

Transactional accuracy

Referral opportunities

Ausbildung

High School Diploma or GED

Jobbeschreibung

WesBanco Bank Inc. in Ohio is seeking a Customer Service Representative to be the first point of contact for customers, handling transactions and service requests.

This role emphasizes accurate cash handling, strong customer service, and identifying referral opportunities while upholding bank policies.

Candidates should have at least 1 year of customer service or cash handling experience; high school diploma or GED required.