Banking Customer Service & Sales Associate

WesBanco Bank Inc.; Woodsfield (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. in Woodsfield, OH is seeking a Customer Service Representative to be the first point of contact for customers, to process transactions accurately, and to promote banking products through qualified referrals.

You will balance a cash drawer, follow security procedures, and deliver friendly service while developing product knowledge and working as part of the Banking Center team. This full-time role requires high school diploma or GED, strong math skills, and the ability to

Qualifications

• Excellent customer service and communication skills.
• Ability to process transactions accurately according to bank policies.
• Cash handling and balancing experience.
• Knowledge of banking policies and security procedures.
• Proficiency with Outlook 365 and standard banking software.
• Ability to read and write simple correspondence and to interact professionally.

Responsibilities

• Accept and accurately process financial service transactions.
• Provide exceptional customer service and identify sales opportunities.
• Maintain cash drawer and balance per procedures.
• Follow security and audit procedures and protect confidential information.
• Answer calls and support Banking Center needs as part of a team.
• Develop knowledge of WesBanco products and services.

Skills

Customer Service

Cash Handling

Sales Referrals

Outlook 365

Communication

Multitasking

Detail-Oriented

Education

High School Diploma or GED

Tools

Banking Software

MS Office

Job description

WesBanco Bank Inc. in Woodsfield, OH is seeking a Customer Service Representative to be the first point of contact for customers, to process transactions accurately, and to promote banking products through qualified referrals.

You will balance a cash drawer, follow security procedures, and deliver friendly service while developing product knowledge and working as part of the Banking Center team. This full-time role requires high school diploma or GED, strong math skills, and the ability to