Banking Center CSR: Service, Sales & Transactions

WesBanco Bank, Inc.; Kentucky; On-site; USD 26,000 - 38,000; Full time

Job summary

WesBanco Bank, Inc. is seeking a Customer Service Representative for our Woodsfield Banking Center. This in-office role handles transactions, grows customer relationships through referrals, and upholds security and audit standards.

Strong cash handling, customer service experience, and knowledge of banking software are expected as you support daily operations. The CSR will manage cash drawers, balance procedures, and assist customers with a positive, compliant service experience while

Qualifications

• High school diploma or GED required.
• Cash handling and customer service experience preferred.
• Proficient in Microsoft Outlook 365.

Responsibilities

• Personally processes all financial service transactions.
• Identifies referral opportunities to grow banking relationships.
• Adheres to security and audit procedures and maintains confidentiality.
• Answers incoming calls and supports banking center operations.
• Ensures accurate cash drawer balancing and cash handling procedures.

Skills

Customer service

Cash handling

Education

High school diploma or GED

Tools

Microsoft Outlook 365

Job description

WesBanco Bank, Inc. is seeking a Customer Service Representative for our Woodsfield Banking Center. This in-office role handles transactions, grows customer relationships through referrals, and upholds security and audit standards.

Strong cash handling, customer service experience, and knowledge of banking software are expected as you support daily operations. The CSR will manage cash drawers, balance procedures, and assist customers with a positive, compliant service experience while