Banking Customer Service & Sales Advisor

WesBanco; Circleville (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

WesBanco in Circleville, OH is seeking a Customer Service Advisor to enhance customer relationships, promote bank products, and handle deposit activities in a 100% in-office role. You will engage customers, identify needs, and refer opportunities to internal partners while supporting onboarding efforts.

The position emphasizes outbound calls for onboarding and Retail banking growth, with a strong service mindset and adherence to security procedures.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year banking experience preferred.
• Minimum of 3 years of cash handling, sales or customer service experience required.

Responsibilities

• Open new deposit accounts and operate a cash drawer with proper balancing.
• Identify and refer customers to business partners for products and services.
• Promote bank products and services and achieve referral goals.
• Conduct outbound calls for onboarding and prospecting Retail customers.
• Provide excellent customer service and resolve customer issues.

Skills

Customer service

Operational security

Referral opportunities

Relationship building

Product promotion

Business development

Education

High School Diploma or GED

Job description

WesBanco in Circleville, OH is seeking a Customer Service Advisor to enhance customer relationships, promote bank products, and handle deposit activities in a 100% in-office role. You will engage customers, identify needs, and refer opportunities to internal partners while supporting onboarding efforts.

The position emphasizes outbound calls for onboarding and Retail banking growth, with a strong service mindset and adherence to security procedures.