Banking Center Customer Growth Advisor

WesBanco; Ohio; On-site; USD 32,000 - 45,000; Full time

Job summary

WesBanco in Ottawa, OH is seeking a Customer Service Advisor to foster relationships, identify banking opportunities, and support both CSR and sales platforms within a 100% in-office role. You will help customers open deposits, process transactions, and refer products to internal and external partners.

Ideal candidates have strong customer service, relationship-building skills, and the ability to conduct outbound onboarding calls to grow Retail banking relationships.

Qualifications

• Customer-focused approach with the ability to identify sales opportunities.
• Strong relationship-building and communication skills.
• Promotes bank products and services to customers and partners.
• Maintains sound operating and security procedures.
• Handles banking transactions and cash handling duties with accuracy.

Responsibilities

• Assess financial needs of customers and reference appropriate banking partners.
• Open new deposit accounts and process transactions accurately.
• Promote bank products and services to grow customer relationships.
• Conduct outbound calls to onboard new Retail customers and promote offerings.

Skills

Customer service

Relationship building

Sales referral ability

Promoting products/services

Business development

Operational and security proficiency

Education

High School Diploma or GED

Job description

WesBanco in Ottawa, OH is seeking a Customer Service Advisor to foster relationships, identify banking opportunities, and support both CSR and sales platforms within a 100% in-office role. You will help customers open deposits, process transactions, and refer products to internal and external partners.

Ideal candidates have strong customer service, relationship-building skills, and the ability to conduct outbound onboarding calls to grow Retail banking relationships.