Banking Center Advisor: Customer Growth & Service

WesBanco Bank Inc.; Gallipolis (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

WesBanco Bank Inc. in Gallipolis, OH is seeking a Customer Service Advisor to deliver outstanding service, open new deposit accounts, and connect customers with tailored banking solutions.

You will respond to customer needs and promote bank products. The role emphasizes proactive outreach, relationship building, outbound calls, and teamwork to meet sales and service goals while following all security and policy procedures.

Qualifications

• High School Diploma or GED required.
• Minimum of one year of banking experience preferred.
• Minimum of three years of Cash Handling, Sales, and Customer Service experience preferred.

Responsibilities

• Open new deposit accounts and process transactions.
• Assess banking needs and refer to partners as appropriate.
• Promote bank products and services to customers.
• Respond to customer inquiries with professional resolution.
• Build and maintain relationships with customers and community partners.
• Follow Bank policies, security procedures, and cash-handling requirements.

Skills

Customer service

Sales

Relationship building

Communication skills

Outbound calling

Banking knowledge

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. in Gallipolis, OH is seeking a Customer Service Advisor to deliver outstanding service, open new deposit accounts, and connect customers with tailored banking solutions.

You will respond to customer needs and promote bank products. The role emphasizes proactive outreach, relationship building, outbound calls, and teamwork to meet sales and service goals while following all security and policy procedures.