Customer Service & Sales Advisor - Banking Center (Float)

WesBanco Bank Inc.; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

WesBanco Bank Inc. in Cincinnati, Ohio seeks a Customer Service Advisor to provide outstanding service, identify sales opportunities, and handle account transactions.

The role includes opening new deposit accounts, managing a cash drawer, and making qualified referrals to internal partners. This position emphasizes outbound calling for customer onboarding, prospecting new Retail customers, and promoting bank products within Retail banking relationships.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year banking experience preferred.
• Minimum of 3 years of cash handling, sales and customer service experience required.

Responsibilities

• Process financial service transactions accurately.
• Open new deposit accounts and manage cash drawer.
• Identify referral opportunities and promote bank products and services.
• Conduct outbound calls for onboarding and relationship development.
• Provide excellent customer service and resolve issues professionally.

Skills

Customer service

Relationship building

Sales referrals

Outbound calling

Teamwork

Cash handling

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. in Cincinnati, Ohio seeks a Customer Service Advisor to provide outstanding service, identify sales opportunities, and handle account transactions.

The role includes opening new deposit accounts, managing a cash drawer, and making qualified referrals to internal partners. This position emphasizes outbound calling for customer onboarding, prospecting new Retail customers, and promoting bank products within Retail banking relationships.