Banking Customer Service Leader — Coach & Grow Team

Automatic Data Processing, Inc.; New Bedford (MA); Vor Ort; USD 44.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Educational assistance

Tuition assistance

Defined Benefit Pension Plan

Employee banking perks

Career advancement opportunities

Zusammenfassung

BayCoast Bank is seeking a Customer Service Supervisor for the Downtown NB branch in New Bedford, MA. The role focuses on leading a teller team, delivering outstanding customer service, and achieving branch goals. It requires at least one year of teller experience, strong leadership, and a customer-first mindset.

You will coach staff, manage schedules, handle inquiries, resolve issues, and support growth initiatives while maintaining compliance and collaboration across departments.

Qualifikationen

• Minimum 1 year teller experience.
• Strong leadership skills.
• Customer-focused mindset.
• Knowledge of banking products.
• Strong attention to detail.
• Positive attitude and reliability.

Aufgaben

• Lead, coach, and develop teller staff.
• Provide ongoing training and feedback to team.
• Manage staffing schedules and ensure coverage.

Kenntnisse

Teller experience

Leadership

Customer focus

Banking products knowledge

Attention to detail

Positive attitude and reliability

Jobbeschreibung

BayCoast Bank is seeking a Customer Service Supervisor for the Downtown NB branch in New Bedford, MA. The role focuses on leading a teller team, delivering outstanding customer service, and achieving branch goals. It requires at least one year of teller experience, strong leadership, and a customer-first mindset.

You will coach staff, manage schedules, handle inquiries, resolve issues, and support growth initiatives while maintaining compliance and collaboration across departments.