Banking Customer Service & Accounts Associate

Security First Bank; Broken Bow (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Paid time off & paid holidays

Employee assistance program (EAP)

Life & disability insurance

Professional development & career grow

Job summary

Security First Bank is seeking a Customer Service Representative to assist customers with everyday banking needs, process transactions, open new accounts, and provide guidance on bank products and services.

The role requires strong customer service, attention to detail, and ability to handle confidential information. Training and growth opportunities are offered in a locally owned bank with a history dating back to 1898.

Qualifications

• High school diploma or equivalent required.
• Two years of accounting, bookkeeping, or financial services experience preferred.
• Understanding of accounting principles and financial recordkeeping.
• Proficiency in Microsoft Office, particularly Excel.
• Strong analytical, organizational, communication, and problem-solving skills, with the ability to maintain confidentiality and accuracy.

Responsibilities

• Reconcile general ledger, subsidiary, and correspondent bank accounts, ensuring accuracy and resolving discrepancies.
• Process accounts payable transactions and support related reporting activities.
• Maintain balanced financial records through account analysis, reconciliations, and documentation.
• Support cash management activities, official check settlements, and CDARS transactions.
• Prepare financial reports and provide operational support to the accounting department.

Skills

Attention to detail

Strong analytical skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Accounting or related experience preferred

Tools

Microsoft Excel

Job description

Security First Bank is seeking a Customer Service Representative to assist customers with everyday banking needs, process transactions, open new accounts, and provide guidance on bank products and services.

The role requires strong customer service, attention to detail, and ability to handle confidential information. Training and growth opportunities are offered in a locally owned bank with a history dating back to 1898.