Banking Relationship & Service Specialist

First Bank Trust; Princeton (MN); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

401(k)/ESOP

Paid Time Off

Flexible Work Arrangements

Paid Parental Leave

Student Loan Repayment Assistance

Job summary

First Bank & Trust is seeking a customer-focused individual to deliver superior service to guests, resolve transactional needs promptly, and build strong client relationships. The role combines teller duties with proactive advisory support, aiming to recognize opportunities and offer suitable solutions while upholding the bank's culture of community commitment.

The ideal candidate holds an associate degree with at least two years of related experience, strong communication skills, and a

Qualifications

• Associate's degree and at least two years of related experience, or the equivalent.
• Strong communication skills through verbal and written correspondence, effective listening, and responsiveness.
• Genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.

Responsibilities

• Provide a superior service experience that satisfies guest needs and reflects First Bank & Trust's culture and community commitment.
• Develop, maintain, and grow profitable relationships while minimizing risk; sales aptitude is a plus.
• Perform general teller functions including deposits, withdrawals, payments, and negotiable items; balance cash drawer daily.
• Anticipate client needs and advise on solutions that benefit them.
• Assist in opening new accounts and establishing relationships.
• Educate clients on the bank's products, services, and processes.
• Coordinate with Retail Banking Supervisor/Manager to align daily work with goals; collaborate across teams.
• Monitor deposits and credit portfolios for quality and risk; pursue collections as needed per policy.
• Adhere to policies, participate in compliance training, and attend required meetings.

Skills

Communication

Active listening

Empathy

Relationship skills

Collaboration

Sales aptitude

Education

Associate degree

Job description

First Bank & Trust is seeking a customer-focused individual to deliver superior service to guests, resolve transactional needs promptly, and build strong client relationships. The role combines teller duties with proactive advisory support, aiming to recognize opportunities and offer suitable solutions while upholding the bank's culture of community commitment.

The ideal candidate holds an associate degree with at least two years of related experience, strong communication skills, and a