Banking Sales & Service Specialist

First Bank; Northern (KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

First Bank is seeking a Sales and Service Representative to promote banking products and services within the branch network.

The role involves direct sales, referrals, and participation in marketing campaigns to achieve branch goals while ensuring compliance with policies and regulations. The candidate will handle inquiries, open accounts, assist with loan processing, and maintain accurate records.

Qualifications

• High School Diploma or Associate’s Degree required.
• 2–3 years of experience in financial services, sales or customer service.
• Ability to work flexible and non-traditional hours, including weekends and holidays.

Responsibilities

• Promotes banking products and services through direct sales and referrals.
• Responds to client inquiries and seeks guidance for issues beyond authority.
• Develops and retains client relationships and cross-sells products.
• Performs data entry for account openings and loan processing.
• Assists with timely processing and disbursement of loan products.
• Maintains records and ensures regulatory compliance.

Skills

Banking product knowledge

Customer service

Data entry / keyboarding

Regulatory compliance

Interpersonal skills

Teamwork

Education

High School Diploma

Associate's Degree

Tools

Keyboarding

Job description

First Bank is seeking a Sales and Service Representative to promote banking products and services within the branch network.

The role involves direct sales, referrals, and participation in marketing campaigns to achieve branch goals while ensuring compliance with policies and regulations. The candidate will handle inquiries, open accounts, assist with loan processing, and maintain accurate records.