Banking Customer Experience Specialist

German American Bank; Owenton (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Education assistance

Parental bonding leave

401(k) match

Job summary

German American Bank is seeking a Customer Service Specialist in Kentucky to greet clients and assist with basic banking needs at the branch. You will handle cash drawer duties, verify account information, and process loan and deposit transactions while delivering friendly, helpful service.

The role emphasizes confidentiality, attentive listening, and the ability to identify opportunities to better serve customers, with training provided and growth opportunities within financial services.

Qualifications

• Greet clients in-branch and assist with banking needs.
• Maintain confidentiality and listen to understand client needs.
• Identify opportunities to better serve customers and educate them on products.

Responsibilities

• Face-to-face client interactions at the branch.
• Verify account information and perform loan and deposit transactions.

Skills

Customer service

Cash handling

Bilingual / Multilingual

Job description

German American Bank is seeking a Customer Service Specialist in Kentucky to greet clients and assist with basic banking needs at the branch. You will handle cash drawer duties, verify account information, and process loan and deposit transactions while delivering friendly, helpful service.

The role emphasizes confidentiality, attentive listening, and the ability to identify opportunities to better serve customers, with training provided and growth opportunities within financial services.