Banking Customer Experience Specialist

City National Bank; Lexington (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation

Career growth opportunities

Job summary

City National Bank in Lexington, Kentucky is seeking a Customer Service Representative to join its team. The role focuses on providing exceptional customer service by addressing inquiries and processing transactions while adhering to banking regulations.

Ideal candidates will have strong communication skills, attention to detail, and the ability to work in a dynamic environment. Benefits include competitive compensation and growth opportunities within the organization.

Join City National Bank and be part of a team committed to excellence!

Qualifications

• High school diploma or equivalent; college degree preferred.
• Previous customer service experience in a banking or financial institution is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide exceptional customer service by promptly and effectively addressing customer inquiries.
• Identify and assess customers' needs to recommend appropriate banking products.
• Process transactions accurately and efficiently, including deposits and withdrawals.

Skills

Customer service experience

Communication skills

Problem-solving abilities

Attention to detail

Computer skills

Education

High school diploma or equivalent

College degree preferred

Job description

City National Bank in Lexington, Kentucky is seeking a Customer Service Representative to join its team. The role focuses on providing exceptional customer service by addressing inquiries and processing transactions while adhering to banking regulations.

Ideal candidates will have strong communication skills, attention to detail, and the ability to work in a dynamic environment. Benefits include competitive compensation and growth opportunities within the organization.

Join City National Bank and be part of a team committed to excellence!