In-Branch Banking Experience Specialist

German American Bank; Columbus (IN); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off and holidays

Education assistance program

Parental bonding leave

Wellness benefits

401(k) match and stock plans

Job summary

German American Bank in Columbus, Indiana is looking for a Customer Service Specialist who greets clients and assists with their banking needs, delivering friendly, personal service.

You will manage a cash drawer, verify account information, process loan and deposit transactions, and educate customers on our products and services. The role emphasizes confidentiality, listening, and building lasting relationships within a supportive team.

Qualifications

• Customer service experience required; strong interpersonal skills.
• Bilingual or multilingual abilities are a plus.
• Cash-handling experience is preferred.

Responsibilities

• Greet clients in-branch and assist with banking needs daily.
• Verify account information and process loan and deposit transactions.
• Educate clients on German American products and services.
• Provide friendly, confident guidance when customers are unsure where to go next.

Skills

Bilingual/Multilingual

Customer Service experience

Cash-handling experience

Job description

German American Bank in Columbus, Indiana is looking for a Customer Service Specialist who greets clients and assists with their banking needs, delivering friendly, personal service.

You will manage a cash drawer, verify account information, process loan and deposit transactions, and educate customers on our products and services. The role emphasizes confidentiality, listening, and building lasting relationships within a supportive team.