Customer Service Specialist

German American; Warsaw (KY); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Bilingual/Multilingual

Customer service experience

Cash-handling experience

Job summary

German American Bancorp in Warsaw, KY is seeking a part-time Customer Service Specialist to greet clients, verify information, and process loans and deposits in-branch.

You will educate customers on German American products and services, handle cash with accuracy, and maintain confidentiality while building relationships with clients in a friendly, professional manner.

Qualifications

• Face-to-face customer service in a banking environment.
• Ability to handle cash transactions accurately.
• Strong communication and confidentiality.

Responsibilities

• Greet clients and assist with banking needs in-branch.
• Verify account information and perform loan/deposit transactions.
• Educate clients on German American products and services with friendly conversations.

Skills

Customer service

Cash handling

Bilingual ability

Job description

Overview:

As a part-timeCustomer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.

What You’ll Do:

• Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
• What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else.

Bonus Points:

• Bilingual/Multilingual
• Customer Service experience
• Cash-handling experience

What we can offer you:

• Education assistance program
• Service awards
• Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
• National and local discounts on everything from computers and vacations to phones and retail shopping
• Free checking account, checks and discounted bank services

This position will be located at:

506 East Main Street, PO Box 1067
Warsaw, Kentucky, 41095
United States

About Us:

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.