Banking Customer Service Specialist

Mcs Bank; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Mcs Bank in Kentucky is seeking a branch teller to support paying, receiving, and customer service functions. You will coordinate work, respond to inquiries, and assist customers with deposits, withdrawals, and product information.

The role involves cash handling, balancing cash drawers, processing transactions, and providing safe, courteous service while following bank policies and regulatory requirements.

Qualifications

• High School Diploma or equivalent; minimum 1 year in customer service or cash handling.
• Strong reading, writing, grammar, and mathematics skills.
• Excellent interpersonal and communication abilities.
• Basic PC skills and comfort with office equipment.
• Valid driver’s license preferred.

Responsibilities

• Greet and serve customers in a friendly manner.
• Accept deposits and cash checks within policy.
• Sell cashier's checks, money orders, and other items.
• Process loan payments and other deposits.
• Balance cash drawer and prepare daily settlement.
• Provide product information and cross-sell bank services.
• Maintain cash levels and assist with ATM operations.
• Follow bank policies and regulatory requirements.

Skills

Reading/writing

Interpersonal skills

Attention to detail

Customer service

Cash handling

Driver's license

Education

High School Diploma

Tools

PC/Computer

Printer

Coin machine

Currency verifier

Security equipment

Job description

Mcs Bank in Kentucky is seeking a branch teller to support paying, receiving, and customer service functions. You will coordinate work, respond to inquiries, and assist customers with deposits, withdrawals, and product information.

The role involves cash handling, balancing cash drawers, processing transactions, and providing safe, courteous service while following bank policies and regulatory requirements.