Banking Customer Experience & Solutions Specialist

UNITED COMMUNITY BANK

Blairsville (Indiana County)

On-site

USD 25,000 - 29,000

Full time

14 days+

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Job summary

UNITED COMMUNITY BANK in Blairsville, PA is seeking a Customer Service Representative to deliver high-quality service and promote bank products. The role emphasizes helping customers with financial needs, answering questions, and maintaining positive relationships through a courteous, professional approach.

You will open and maintain deposit accounts, support other staff, and stay knowledgeable about banking products while following policies.

Qualifications

High School diploma or equivalent.
Strong interpersonal and communication skills.
Experience in sales or customer service preferred.
Ability to operate banking software and standard office equipment.

Responsibilities

Provide exceptional service to meet customers and prospective customers’ banking needs.
Support existing customer relationships and maintain strong customer service relations.
Provide account guidance including suggestions and other necessary information.
Answer policy questions accurately and provide account information and updates.
Open and maintain deposit accounts such as IRAs and CDs.
Actively sell banking products based on needs.
Resolve customer complaints with tact and professionalism.
Assist other staff in serving customers and answering telephones.