Banking Customer Experience Specialist

Penn Community Bank; Bristol Township (Bucks County); On-site; USD 30,000 - 40,000; Full time

Job summary

Penn Community Bank in Bucks County is seeking a reliable Bank Associate to process customer transactions and provide excellent customer service. Your responsibilities will include maintaining accurate records, assisting with account maintenance, and promoting Bank products.

We look for candidates with a High School diploma, excellent communication skills, and the ability to multi-task. Join us in our welcoming branch environment with competitive work hours.

Qualifications

• Knowledge of banking products and services.
• Previous banking experience is preferred.
• Ability to provide outstanding customer service.

Responsibilities

• Process customer transactions accurately.
• Assist customers with complex service issues.
• Promote appropriate Bank products and services.
• Open personal and business accounts.
• Participate in customer onboarding calls.
• Maintain timely transaction balancing.

Skills

Knowledge of Bank products and services

Excellent customer service and communication skills

Ability to interact well with Team Members and customers

Strong attention to detail and accuracy

Basic computer skills

Ability to multi-task and remain organized

Education

High School diploma or equivalent

Job description

Penn Community Bank in Bucks County is seeking a reliable Bank Associate to process customer transactions and provide excellent customer service. Your responsibilities will include maintaining accurate records, assisting with account maintenance, and promoting Bank products.

We look for candidates with a High School diploma, excellent communication skills, and the ability to multi-task. Join us in our welcoming branch environment with competitive work hours.