Banking Customer Care Specialist – Accounts & Services

TruCommunity Bank; Max (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

TruCommunity Bank is seeking a Customer Service Representative to deliver outstanding customer service and maintain meticulous attention to detail. The role requires multitasking, a team-first attitude, and a proactive approach to handling routine banking tasks in a fast-paced environment.

Responsibilities include cash handling, deposits, withdrawals, account openings/closings, debit card issues, ATM balancing, and resolving customer account inquiries.

Qualifications

• Ability to handle confidential information.
• Proficient computer skills.
• Strong time management skills.
• Self-motivated and energetic.

Responsibilities

• Provide account services by cashing checks, making deposits, account withdrawals, and all other customer services needed.
• Perform CTRs.
• Open and close accounts (checking, savings, and CDs).
• Ordering and handling debit card issues.
• ATM balancing & stocking money weekly at ATM locations.
• Work with customers on account issues.

Skills

Confidential info handling

Computer skills

Time management

Self-motivation

Job description

TruCommunity Bank is seeking a Customer Service Representative to deliver outstanding customer service and maintain meticulous attention to detail. The role requires multitasking, a team-first attitude, and a proactive approach to handling routine banking tasks in a fast-paced environment.

Responsibilities include cash handling, deposits, withdrawals, account openings/closings, debit card issues, ATM balancing, and resolving customer account inquiries.