Banking Customer Care Specialist

Community Partners Savings Bank; Flora (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Education assistance

FSA

Life insurance

Short- and long-term disability

401(k) with annual 3% contribution

Paid vacation and paid holidays

Paid personal and sick time

Job summary

Community Partners Savings Bank seeks a full-time Customer Service Representative in Flora, IL. The role offers a wage of $15.50–$16.00 per hour with a comprehensive benefits package including health/dental/vision, education assistance, FSA, life insurance, disability, 401(k), and paid time off.

Hours are Monday–Friday 8:00 a.m.–5:00 p.m., with rotating Saturday shifts 8:00 a.m.–noon; 40 hours weekly with minimal overtime.

Qualifications

• High school diploma or equivalent.
• 1+ year of cash handling experience.
• Ability to lift up to 50 lbs.
• Excellent communication, multitasking, and problem-solving skills.
• Attention to detail and accuracy.
• Integrity and respect for confidentiality.
• Team-oriented mindset and willingness to learn.
• Commitment to service excellence.
• Customer-facing experience (preferred).

Responsibilities

• Greet customers professionally and courteously.
• Accept and process deposits, withdrawals, loan payments.
• Issue money orders and cashier's checks.
• Manage cash drawer accurately.
• Assist customers with digital banking and debit cards.
• Maintain confidentiality in all transactions.
• Support operations by managing stop payment orders and vault control.

Skills

Cash handling

Communication

Multitasking

Problem solving

Attention to detail

Confidentiality

Teamwork

Service excellence

Customer service

Education

High school diploma or equivalent

Job description

Community Partners Savings Bank seeks a full-time Customer Service Representative in Flora, IL. The role offers a wage of $15.50–$16.00 per hour with a comprehensive benefits package including health/dental/vision, education assistance, FSA, life insurance, disability, 401(k), and paid time off.

Hours are Monday–Friday 8:00 a.m.–5:00 p.m., with rotating Saturday shifts 8:00 a.m.–noon; 40 hours weekly with minimal overtime.