Banking Customer Care Center Specialist

CSBank; Harrison (AR); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401K

Insurance plans

PTO

paid Holidays

Job summary

CS Bank is actively seeking a highly self-motivated individual to join our banking family as a full-time Customer Care Center Representative. The role features a rotating schedule between 7:30am-6:00pm and will include rotating Saturdays, with work locations in Berryville, Harrison, AR or Cassville, MO.

The position offers a competitive hourly wage based on experience and a full benefits package, including a 401K, insurance plans, PTO, and paid holidays.

Qualifications

• Customer-service oriented with clear communication
• Ability to handle inquiries via phone and email
• Comfort with learning banking tools and online platforms

Responsibilities

• Provide excellent customer service
• Support new technologies
• Grow the Bank through customer satisfaction with existing services and new e-banking products and services
• Assist customers and employees with telephone calls
• Answer questions
• Resolve problems within authority
• Research information and problems for customers, employees, legal entities, etc
• Perform other job related duties as assigned

Skills

Customer service

Phone support

Problem solving

Team collaboration

Job description

CS Bank is actively seeking a highly self-motivated individual to join our banking family as a full-time Customer Care Center Representative. The role features a rotating schedule between 7:30am-6:00pm and will include rotating Saturdays, with work locations in Berryville, Harrison, AR or Cassville, MO.

The position offers a competitive hourly wage based on experience and a full benefits package, including a 401K, insurance plans, PTO, and paid holidays.