Banking Customer Care & Cross-Sell Specialist

One United; Los Angeles (CA); Presencial; USD 21.593 - 30.754; Jornada completa

Descripción de la vacante

One United is seeking a Customer Service Representative in Los Angeles, California. The role involves assisting customers with banking transactions, promoting automated services, and maintaining high service standards. Candidates should have a High School Diploma and 2 years of experience in retail banking or a call center environment.

The position offers a non-negotiable pay rate of $19.00 per hour. Excellent customer service skills and the ability to multitask are essential for success in this role.

Formación

• 2 years of experience in retail banking or call center environment.
• Positive attitude and excellent customer service skills.
• Ability to identify cross-selling opportunities.

Responsabilidades

• Assist customers with banking transactions and provide account information.
• Promote use of automated self-service products.
• Maintain service standards for customer service performance.

Conocimientos

Customer service skills

Communication skills

Multitasking ability

Attention to detail

PC and Math aptitude

Educación

High School Diploma or equivalent

Descripción del empleo

One United is seeking a Customer Service Representative in Los Angeles, California. The role involves assisting customers with banking transactions, promoting automated services, and maintaining high service standards. Candidates should have a High School Diploma and 2 years of experience in retail banking or a call center environment.

The position offers a non-negotiable pay rate of $19.00 per hour. Excellent customer service skills and the ability to multitask are essential for success in this role.