Teller Supervisor: Lead Cash Ops & Customer Growth

One United; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

One United in Los Angeles is looking for a Supervisor for the cash operation/teller area. The ideal candidate will possess strong customer service and sales skills, along with supervisory experience in retail banking roles. The role includes responsibilities such as supervisory support to Financial Service Representatives, maintaining high-quality service, and ensuring compliance with all regulatory requirements.

Applicants should have a minimum of 2 years supervisory experience and 5 years of retail banking experience. The bank values diversity and welcomes all qualified applicants.

Qualifications

• Minimum 2 years of supervisory experience.
• 5 years of retail banking experience in progressive roles.
• High level of professionalism and efficiency.

Responsibilities

• Supervise the cash operation and teller area.
• Provide transactional support to Financial Service Representatives.
• Resolve customer issues with courtesy and professionalism.
• Ensure compliance with BSA and other banking regulations.
• Contribute to sales goals by effectively referring customers.
• Maintain branch cash levels and minimize risk.

Skills

Strong customer service skills

Sales skills

Supervisory skills

Knowledge of BSA regulations

Proficient in Insight system

Education

High School Diploma

Associate's Degree

Job description

One United in Los Angeles is looking for a Supervisor for the cash operation/teller area. The ideal candidate will possess strong customer service and sales skills, along with supervisory experience in retail banking roles. The role includes responsibilities such as supervisory support to Financial Service Representatives, maintaining high-quality service, and ensuring compliance with all regulatory requirements.

Applicants should have a minimum of 2 years supervisory experience and 5 years of retail banking experience. The bank values diversity and welcomes all qualified applicants.