Banking Customer Care & Cross-Sell Specialist

One United; Miami (FL); Sur place; USD 24 796 - 26 174; Plein temps

Résumé du poste

One United in Miami is looking for a Customer Service Representative to assist clients with banking transactions via telephone and internet. The role requires a High School Diploma and two years of experience in retail banking or call centers, alongside excellent communication and customer service skills.

This position offers a competitive pay rate of $18.00/hr and promotes a diverse workplace complying with ADA standards.

Qualifications

• 2 years of experience in retail banking or call center environment.
• Excellent communication skills including listening, verbal, and written.
• Strong attention to detail and ability to identify cross-selling opportunities.

Responsabilités

• Assist customers with banking transactions and provide account information.
• Promote self-service products like ATM and internet banking.
• Maintain service standards for customer service and follow-up.

Connaissances

Customer service skills

Multitasking ability

Sales skills

Communication skills

Formation

High School Diploma or equivalent

Outils

PC proficiency

Description du poste

One United in Miami is looking for a Customer Service Representative to assist clients with banking transactions via telephone and internet. The role requires a High School Diploma and two years of experience in retail banking or call centers, alongside excellent communication and customer service skills.

This position offers a competitive pay rate of $18.00/hr and promotes a diverse workplace complying with ADA standards.